Privacy & Terms

1. Definitions

1.1. "Personal information" refers to any information relating to an identified or identifiable natural person.
 

2. Information We Collect

2.1. We collect personal information that you provide voluntarily when using our Services, such as your name, email address, contact details, and any other information you choose to provide.

2.2. We also collect certain information automatically when you access or use our Services, such as your IP address, browser type, device information, and usage data, using cookies and similar technologies. Please review our Cookie Policy for more information.
 

3. Use of Personal Information

3.1. We may use the personal information we collect for the following purposes:

3.1.1. Providing and improving our Services, including personalized features and content.

3.1.2. Communicating with you, responding to your inquiries, and providing customer support.

3.1.3. Sending you administrative information, such as updates, security alerts, and notifications regarding changes to our terms, policies, or services.

3.1.4. Conducting research and analysis to improve and develop our Services.

3.1.5. Marketing and promotional activities, subject to obtaining your consent where required by law.
 

4. Legal Basis for Processing Personal Information

4.1. We process personal information based on the following legal grounds:

4.1.1. Performance of a contract: When the processing is necessary to fulfill our contractual obligations to you.

4.1.2. Legitimate interests: When the processing is necessary for our legitimate interests or the legitimate interests of third parties, provided that such interests are not overridden by your data protection rights and interests.

4.1.3. Consent: When we have obtained your consent for specific processing activities.
 

5. Sharing Personal Information

5.1. We may share personal information with third parties in the following circumstances:

5.1.1. Service Providers: We may engage third-party service providers who assist us in providing and improving our Services. These providers have access to personal information solely for the purpose of performing their services and are bound by contractual obligations to protect its confidentiality.

5.1.2. Legal Requirements: We may disclose personal information if required to do so by law or in response to valid legal requests or government investigations.

5.1.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, personal information may be transferred to the acquiring party.
 

6. International Data Transfers

6.1. We may transfer personal information to recipients located in countries outside the UK or the European Economic Area (EEA) that may not have the same level of data protection laws. In such cases, we will ensure appropriate safeguards are in place to protect your personal information, such as using standard contractual clauses approved by the European Commission or relying on the recipient's Privacy Shield certification (if applicable).
 

7. Data Retention

7.1. We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

 

8.Your Rights

8.1. You have the right to:

8.1.1. Access, correct, or request deletion of your personal information.

8.1.2. Object to the processing of your personal information for certain purposes.

8.1.3. Withdraw your consent for processing personal information where we rely on your consent.

8.1.4. Request the restriction of processing of your personal information in certain circumstances.

8.1.5. Receive your personal information in a structured, commonly used, and machine-readable format (data portability).

8.2. To exercise your rights or make any inquiries regarding this Policy, please contact us using the information provided in Section 10.

 

9.Security

9.1. We implement appropriate technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
 

10.Contact Us

10.1. If you have any questions, concerns, or requests regarding this Policy or our privacy practices, please contact us at: info@trueli.me
 

11. Changes to this Policy

11.1. We may update this Policy from time to time. The most current version will be posted on our website, and we will revise the "Effective Date" at the top of this Policy. By continuing to use our Services after any changes, you acknowledge and accept the updated Policy.

Please read this Privacy Policy carefully to understand our practices regarding your personal information. By using our Services, you agree to the collection, use, and disclosure of your personal information as described in this Policy.